| Q: |
How long has BANDIT been in operation? |
| A: |
BANDIT was founded in 1990 with the aim to provide clients with high-tech Vehicle Security solutions that outstripped rival products in every sphere and aspect of their applications. |
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| Q: |
Were you not famous for the Gear Lock? |
| A: |
We almost immediately became a household name thanks to that particular device - it set the standard of the time. |
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| Q: |
Why have I perhaps not heard of you since the Gear Lock? |
| A: |
Although BANDIT has engaged in print media advertising campaigns we have overall preferred to keep a lower, word-of-mouth profile than certain of our rivals – we certainly did not wish to become embroiled in the so-called ‘tracking wars’ seen on television! We have, however, recently embarked on a year-long radio campaign on 5Fm. |
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| Q: |
When did BANDIT branch out into Vehicle Tracking and Fleet Management? |
| A: |
In 1997, aware of changing market requirements and in a strategic alliance with arms contractor Denel, we launched our prototype Vehicle Tracking & Recovery system. With the advent of digital technology and cell-phone networks our own Research & Development team set about pioneering the BANDIT Spectrum of High-Tech Solutions, which we offer today. |
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| Q: |
Does this BANDIT Spectrum include products for all needs? |
| A: |
That is our intention. Within the vehicle tracking range Executive, High Alert and Activtrac offer different levels of sophistication and features according to foreseen applications, just as Fleetmax is a more complex management tool than the compact monitoring system Fleet One. The more basic systems are nonetheless packed with features, highly effective and set industry standards. |
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| Q: |
What if I have specific requirements, which do not fall under your pre-packaged systems? |
| A: |
Importantly, the Intellectual Property relating to our groundbreaking technologies is owned by BANDIT, which enables us to customise systems to a client’s specifications where they are not already met. |
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| Q: |
How will the installation of a BANDIT tracking unit affect my car warranty? |
| A: |
We are accepted by ALL major motor manufacturers in South Africa. Opting for our High Alert early-warning system may require checking to see if the warranty permits. |
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| Q: |
What are the chances of BANDIT recovering my stolen vehicle? |
| A: |
To end June 2005, our Average Recovery Rate was an impressive 82.5% |
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| Q: |
How do BANDIT prices compare with rival products? |
| A: |
Our systems are affordable and cost-effective. A monthly Rental option is available. Within our tracking range we offer a generous number of free SMS replies to On-Demand Positioning requests, while our management systems are fully-inclusive of all upfront software and ongoing system communications costs. |
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| Q: |
How extensive is the BANDIT tracking network? |
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Two-way messaging between our installed units and 24-Hour Control is powered by cellular giant MTN, which has 5 000 towers covering a million square kilometres of South African terrain. We also have access to the Dedicated SMS Server for Priority Messaging. |
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| Q: |
Will BANDIT be able to tell me my vehicle’s position at any given time? |
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One-Call to 24-Hour Control for our GSM-powered systems, while our GPS-enabled systems can be accessed via the Internet or our One-Call service. |
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| Q: |
Is BANDIT a nationwide operation? |
| A: |
In addition to Private Recovery Teams with Helicopter Support we have offices in all major centres as well as a National Call Centre and 24-Hour Hotline. Client satisfaction is an integral part of the BANDIT Manifesto! |
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| Q: |
Can I be sure that BANDIT will be with me for the long run? |
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BANDIT installations – into all makes of cars and right around the country – have passed the 18 000 mark. Our prestigious list of shareholders includes ABSA and other leading financial institutions alongside substantial private investors. |
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| Q: |
Is your company approved by the Vehicle Security Association of South Africa? |
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Yes – in fact BANDIT is the sole remaining founding member of VESA to maintain the approval of that self-regulating body. |
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| Q: |
Is BANDIT recognised by the Insurance Industry in South Africa? |
| A: |
We are endorsed by all major local Underwriters, who are in the process of considering the introduction of a Grading System to assess vehicle tracking companies. |
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| Q: |
Will I qualify for a discounted Insurance Premium if I install a BANDIT tracking system? |
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Our clients have historically been able to negotiate discounts of as much as 25%. |
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| Q: |
Does BANDIT operate beyond South Africa? |
| A: |
We have achieved much sought-after Export Status – complete with coveted CE (General) and e (Automotive Specific) marks of European Quality Standards. BANDIT systems have been implemented with noted positive outcomes from Glasgow to Moscow, and more recently into a number of African countries. |
