| Q: |
Are BANDIT tracking systems VESA-approved? |
| A: |
The entire spectrum of BANDIT Stolen Vehicle Tracking & Recovery Systems has unconditional VESA approval. |
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| Q: |
How do I notify BANDIT when a client requires installation of a tracking system? |
| A: |
Simply call our National Toll-Free 0800 BANDIT and supply us with your client’s name and contact number – we undertake to take over matters from that point. |
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| Q: |
From the date of notification, how long will it take for BANDIT to install the tracking system? |
| A: |
Experience has taught us that delays have by and large been attributable to clients’ failure to complete relevant forms correctly and/or promptly. Otherwise, BANDIT undertakes to complete the procedure within 96-hours of receipt. |
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| Q: |
How will I know if a client’s vehicle has been fitted with a tracking system? |
| A: |
BANDIT will fax a Certificate of Proof to the Insurance Broker upon installation. |
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| Q: |
Can BANDIT provide me with details of when a client’s tracking system was most recently tested? |
| A: |
BANDIT systems regularly conduct automatic Self-Diagnosis– upon request the relevant list will be supplied. |
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| Q: |
Are not all tracking systems the same? |
| A: |
By no means. BANDIT is hallmarked by Active Tracking - delivering far more than a unit which merely activates a recovery beacon after being signalled by control. BANDIT systems engage in two-way communication between the installed device and 24-Hour Control Centre, thus enabling a host of crucial functions.
Not least is the ability to Signal Static Theft instantly to BANDIT and the vehicle owner via SMS. Probable-Theft-In-Progress Alerts include Unit/Battery Tampering – complete with Automatic Backup Power activation – and Border Alert if the vehicle should approach an international boundary.
Since each Alert is conveyed to BANDIT via MTN’s comprehensive nationwide network, the vehicle’s position in relation to Cell Phone Towers is simultaneously provided. No looking for a needle in a haystack long after the event.
BANDIT units regularly conduct automatic Self-Diagnostic Checks and signal the results to Control – an invaluable bonus of Active Tracking, as inadvertent unit malfunction is a major cause of stolen vehicle non-recovery. BANDIT employs Private Recovery Teams with around-the-clock Helicopter Support in all major centres. These are equipped with specialised Low-Frequency Digital direction finding equipment to pinpoint the vehicle during final stages of the recovery process.
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| Q: |
What are the reasons for a stolen vehicle not being recovered? |
| A: |
BANDIT has through long experience in the tracking industry identified several:
Network Limitations: Once a vehicle is beyond its tracking company’s communications network it cannot receive any messages. The BANDIT Edge: MTN’s comprehensive nationwide grid and Priority Messaging.
Tracking Unit Malfunction: Undetected by tracking company or vehicle owner – prevention requires owner-involvement. The BANDIT Edge: Units conduct regular Self-Diagnostic Checks and signal results to Control for adjustment where necessary.
Late Theft Notification: Demands owner-responsibility - what chance of recovering a vehicle stolen overnight and reported next morning - and without sophisticated technology to signal its position? The BANDIT Edge: Automatic Static Theft Notification and Probable-Theft-In-Progress Alerts – each with Vehicle Position supplied.
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